Posts

Three Ways A.I. is Improving EHR Performance

NoteSwift CEO Wayne Crandall discusses “Three Ways A.I. is Improving EHR Performance” on Healthcare IT Today this week.

From the article:

“Let’s be honest — we can all see the immense promise of a healthcare world fully connected through EHR systems, but first (and even second) generations of EHR software have not yet achieved that promise. Many practices have had the opposite experience; instead of benefits and promises, their EHR systems have been frustrating, cumbersome, and difficult to manage.

But don’t give up! Advancements in artificial intelligence are rapidly improving the ability of EHRs to become more accurate, more user-friendly, and more connected.

Here are three major ways artificial intelligence is improving the world of EHR:

  1. Advances in Voice Dictation for Note Entry

Voice dictation is already a valuable tool for many doctors to make EHR entry take less time — in fact, 62% of doctors already use voice dictation software to assist with their EHR entry, and nearly another 20% have plans to add voice dictation to their workflow in the coming year. Natural Language Processing (NLP) continues to make voice dictation more accurate and more useful for physicians and staff.

  1. Structured Data Elements

Long the Achilles heel for EHR entry, structured data elements are the vital data formatting structure that allows practices to use their EHRs to achieve Meaningful Use and participate in HIE requirements. According to many researchers, unstructured data is the cause of much of the adoption and transition pain practices feel around EHR use. Many practices simply dump old data into their new EHRs, which both fails to meet MU requirements and reduces the physician’s ability to actually use the data to improve patient care. A.I.-powered solutions such as Samantha, the real-time EHR transcriptionist from NoteSwift, are using artificial intelligence to turn dictated patient narratives into structured data at the time of entry.

  1. Heuristic Learning and Clinician Review

A recent study noted that there is currently a 7.4% error rate in voice dictation data entry when not supported by software optimization and clinical review tools. Thankfully, artificial intelligence solutions are rapidly improving the accuracy of dictation while also offering clinicians more robust tools for quickly and effectively reviewing and approving EHR entries. Samantha from NoteSwift features A.I.-powered heuristic learning technology that improves clarity and accuracy of the EHR entry every time a physician uses the solution. So, the more you use it, the better it performs.”

Read the full post on Healthcare IT Today.

Ready to see how Samantha’s A.I.-powered technology saves physicians 6-8 hours a week over traditional documentation methods? Contact us to schedule a live demonstration of Samantha, the real-time EHR transcriptionist.

 

New White Paper: Physician Burnout by the Numbers

It’s no secret physician burnout is a serious problem:
  • 88% of physicians surveyed said they felt “moderately to severely” stressed and burned out on a given workday (1)
  • More than 80% of physicians surveyed said their organization is doing “nothing” to help them deal with stress and burnout (1)
  • Physician burnout is linked to a 16% decrease in patient satisfaction and an 11% increase in reported medical errors (2)

In a new white paper, Physician Burnout by the Numbers: Examining the Power of A.I. to Reduce Physician Burnout, NoteSwift partnered with Dr. Robert Van Demark, Jr., to explore how artificial intelligence technology has to potential to significantly reduce physician burnout.

In this paper, you’ll find the following:
  • Compilation of recent data and studies on the symptoms and causes or physician burnout
  • Research connecting physician burnout to employee retention
  • Examination of how EHR use contributes to the burnout crisis
  • A look ahead to emerging solutions to this crisis

Dr. Van Demark, Jr., a board-certified orthopedic surgeon and Clinical Professor, Section Head of Orthopedic Surgery at the University of South Dakota – Sanford School of Medicine, has been practicing medicine for more than four decades, and is an advocate of A.I. in healthcare.

“As a practicing physician, I’ve felt the weight of added regulations, new technologies, and the pressures that come with our daily work,” explains Dr. Van Demark, Jr. “Like you, my goal is to focus on improving patient care, and I believe our way forward looks brighter with emerging A.I. solutions.”

Click here to download the free white paper: Physician Burnout by the Numbers: Examining the Power of A.I. to Reduce Physician Burnout.

 

Sources:

(1) VITAL WorkLife & Cejka Search (2015). 2015 Physician Stress and Burnout Survey.
(2) Advisory Board (2016). Combating Physician Burnout; Five Insights to Help Restore the Balance.

Samantha for athenaClinicals EHR Product Update – October 2018

We’ve released several exciting new features recently, making Samantha for athenaClinicals EHR an even more robust and effective solution to the pervasive problem of physician burnout.

Please don’t hesitate to reach out at any time with questions. You can also click here to schedule a live demo of Samantha for athenaClinicals EHR for your practice.

New Features & Product Enhancements

  • Previous Encounter Templates: Users can now dictate, “apply template previous encounter” in both Review of Systems and Exam sections of the note to automatically apply the values applied during the patient’s previous visit.
  • Applying “All Normal” to Templates: Users can now dictate “apply [template name] all normal” and Samantha will automatically update the template, instead of the user having to manually navigate through each section and select “Normal.” 
  • Note Section Templates: Users who commonly dictate the same note sections for each patient encounter can now use Note Section Templates to automatically pre-fill the section headers, making it easier to dictate the note.
  • Support Added for Additional Note Sections: Samantha now supports Order Sets, Patient Instructions, Discussion Notes, Patient Education, and Surgical History. 
  • Improved Speech Recognition Performance: We’ve improved Samantha’s speech recognition performance to make it easier to document.
  • Improved Matching Ability: We’ve made improvements to Samantha’s matching capabilities, resulting in better terminology matches and fewer displays of the Corrections Window. 
  • Improved Overall Speed: We’ve made improvements to Samantha’s speed, including at log-in, launch, and microphone handling, to make the documentation process even faster.
  • Dragon Medical One (DMO) is now supported: Users can dictate directly into the Samantha Soap Note window using DMO.

 

Want more information about Samantha for athenaClinicals EHR? Email samantha@noteswift.com, or click here to schedule a live demo for your practice.

 

Samantha for Allscripts Professional EHR Product Update – August 2018

At NoteSwift, we’re committed to continuously improving our revolutionary EHR Virtual Assistant, Samantha for Allscripts Professional EHR. Regular updates and feature enhancements are included as part of our low monthly or annual subscription pricing — users never pay for updates.

We’ve released several exciting new features and functions recently, making Samantha an even more effective solution to the pervasive problem of physician burnout and EHR documentation fatigue.

Take a look at some of our latest features and product enhancements below, and please don’t hesitate to contact us at any time with questions. You can also click here to schedule a live demo of Samantha for Allscripts Professional EHR your practice.

New Features & Product Enhancements

  • Easily update past encounters from previous days: Provides users the ability to return to a previously-started note and make additions, edits, and corrections (if necessary) prior to sign off.
  • Full support of the E&M calculator to help make sure patient encounters are coded correctly and include the necessary documentation to ensure claims are approved for payment.
  • Dictate ICD-10 codes directly into Samantha: As a user preference, instead of dictating the full diagnosis (e.g., a user can dictate “Diagnosis: M61.261” instead of dictating “Diagnosis: Paralytic calcification and ossification of muscle right lower leg.”)
  • Visual display for the status of each patient encounter: Users can easily identify which stage the patient encounter is currently in: scheduled, in process, or completed and signed-off.
  • Patient Words are displayed from the Reason for Visit in the Samantha summary window: Users can see all relevant patient information in one place.
  • Dragon Medical One (DMO) is fully supported: Allowing users to dictate directly into Samantha Soap Note window with DMO.
  • Reduce clicks by using the enter key in the Date Range box to accept changes and dismiss the box. No more having to click “OK” to accept the input.

Samantha by NoteSwift selected as Allscripts 2018 Innovation Winner & May 2018 Allscripts “App of the Month”

Samantha, the EHR Virtual Assistant from NoteSwift, was selected as the Allscripts ADP 2018 Innovation Award Winner, and has been named Allscripts App of the Month for May 2018.

Allscripts VP & General Manager Tina Joros penned a blog post featuring our revolutionary AI-driven technology:

Physician burnout is a well-documented issue. More than 40% of over 15,500 physicians polled in a recent MedScape study reported experiencing burnout. Three of the top reasons cited in the study related to clerical tasks and the time burden of EHR documentation:

  • Too many bureaucratic tasks (e.g., charting, paperwork) – 56%
  • Spending too many hours at work – 39%
  • Increasing computerization of practice (EHRs) – 24%

This is a significant problem facing hospitals, health networks and medical practices of all sizes and specialties, and Allscripts is committed to designing and integrating with technology that minimizes the clerical burden of EHR documentation.

For example, one solution that has been shown to help ease the burden of EHR documentation is speech recognition, which helps with inputting the narrative of the note and navigating the EHR. But Dr. Chris Russell, a practicing neurologist, realized that technology needs to go beyond dictation to truly help providers.

It needs to intelligently understand the narrative, identify the required structured data elements, ensure terminology is correct and automatically place data into all the appropriate areas of the EHR — without having to manually click through every screen and option.

SamanthaTM, The EHR Virtual Assistant from NoteSwift, Inc. does exactly that.

Read the full post, “Adding artificial intelligence to speech recognition for more efficient EHR documentation,” on the Allscripts blog.

Want to learn more about how Samantha’s patent-pending technology can help alleviate the burden of EHR documentation to reduce physician burnout?

Register for the Allscripts App of the Month Webinar next Wednesday, May 30 at 1:00 pm EST to hear first-hand from Neurologist and NoteSwift founder Dr. Chris Russell about how Samantha has helped him save both time and money while increasing reporting accuracy and improving outcomes.

NoteSwift’s AI-Powered EHR Virtual Assistant Makes Healthcare IT News’ HIMSS18 Round Up

NoteSwift’s revolutionary EHR Virtual Assistant, Samantha™ for athenaClinicals, was featured at the athenahealth booth at HIMSS 2018 in Las Vegas, with NoteSwift CEO Wayne Crandall participating in a fireside chat entitled “Here & wow! How AI is enhancing workflow and removing friction.”

Samantha’s AI-powered technology caught the attention of the Healthcare IT News team, who included it in their post-HIMSS18 look on what’s coming next for EHRs: Next up for EHRs: Vendors adding artificial intelligence into the workflow

From the article:

Athenahealth, for its part, brought a virtual assistant called Epocrates Connect that it said improves connectivity via smartphones and in late January the company partnered with NoteSwift to inject AI into the workflow with a focus on making charting easier for doctors.

Read the full article on Healthcare IT News.

NoteSwift CEO Wayne Crandall on Relentless Health Value Podcast

Wayne Crandall, CEO of NoteSwift, discussed EHR usability challenges and the burden on physicians, the potential of AI to help overcome some of those challenges and minimize that burden, and our own EHR Virtual Assistant solution, Samantha™ (Semi-AutonoMous Adaptive Note Transcription Heuristic Algorithm) on the latest Relentless Health Value Podcast.

Listen to the Podcast: EP173 – Artificial Intelligence vs Clicking Around in EHRs, With Wayne Crandall From NoteSwift.

Business Insider: athenahealth adds AI-powered EHR service – Samantha™ by NoteSwift

Business Insider announced NoteSwift’s partnership with athenahealth‘s ‘More Disruption Please’ program to bring Samantha™, our patent-pending EHR Virtual Assistant, to athenaClinicals users.

From the article:

The virtual assistant, dubbed Samantha, is designed to remove administrative burdens related to documentation. Samantha’s advanced AI capabilities enable physicians to save six to eight hours each week by reducing the need to manually input details from a patient’s appointment.

Instead, a physician can type or dictate the patient’s narrative to Samantha. Samantha can then parse the information, assign all required coding, and prepare orders and ePrescriptions for physician sign-off. This can all be done from a single screen and with just a few clicks.

This solution could help reduce physician burnout but also provide opportunities to increase engagement with patients.

EHR Intelligence.com: athenahealth Launches EHR Virtual Assistant Samantha™

EHRIntelligence.com announced NoteSwift’s partnership with athenahealth through the company’s ‘More Disruption Please’ program to provide athenaClinicals users access to Samantha™, the EHR Virtual Assistant.

From the announcement:

“Our revolutionary new EHR virtual assistant, Samantha, saves physicians 6-8 hours each week by eliminating the need to manually enter details of the patient encounter,” said NoteSwift President and CEO Wayne Crandall. “Instead, Samantha’s advanced artificial intelligence creates the entire patient note from a single screen and with just a few clicks.”

“A physician simply types or dictates the patient narrative and Samantha’s patent-pending technology intelligently parses the text, identifies structured data elements, assigns all required coding, and prepares orders and ePrescriptions for physician sign-off,” said Crandall. “Samantha then places all the information into the correct fields of athenaClinicals EHR automatically–just as if it had been typed in manually.”

Becker’s Health IT & CIO Review: NoteSwift introduces Samantha™, the AI-powered assistant for athenaClinicals EHR

NoteSwift’s partnership with athenahealth through the ‘More Disruption Please’ program was featured on Becker’s Health IT & CIO Review, a subset of Becker’s Hospital Review. Samantha™, the EHR Virtual Assistant for athenaClinicals, is now available on the athenahealth Marketplace.

From the article:

athenahealth clients can now tap a new virtual assistant, called Samantha, for automated EHR documentation under a partnership with NoteSwift, the companies announced Jan. 30.

NoteSwift’s Samantha is now available through athenahealth’s “More Disruption Please” marketplace as a fully integrated assistance tool designed to help reduce EHR documentation time and improve accuracy.

To operate Samantha, physicians dictate or type the patient narrative and the assistant parses the text, identifies structured data elements, assigns all required coding, and prepares orders and e-prescriptions for physician sign-off. Samantha places all the information into the correct fields in the athenahealth EHR, athenaClinicals.

“Our revolutionary new EHR virtual assistant, Samantha, saves six to eight hours each week by eliminating the need to manually enter details of the patient encounter,” NoteSwift President and CEO Wayne Crandall said in a press release. “Samantha’s advanced artificial intelligence creates the entire patient note from a single screen and with just a few clicks.”